dfangman2's profile

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2 Messages

Monday, February 22nd, 2021 6:00 PM

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Wifi

My cell phone keeps getting disconnected from WIFI.  It only last a couple seconds but does it all the time. How do I fix this?

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Expert

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111.5K Messages

4 years ago

Do you have any other devices / computer that are hardwired directly to the gateway / router via an ethernet cable ? If so, for a test, do they have the same problem ?


With this test, we are trying to isolate this from being either a WiFi-only problem or a problem with the general connection to the Comcast system which would of course affect both. It's a good first step of troubleshooting before we proceed any further.

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