Regular Visitor
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2 Messages
Wifi
My cell phone keeps getting disconnected from WIFI. It only last a couple seconds but does it all the time. How do I fix this?
Regular Visitor
•
2 Messages
My cell phone keeps getting disconnected from WIFI. It only last a couple seconds but does it all the time. How do I fix this?
EG
Expert
•
111.5K Messages
4 years ago
Do you have any other devices / computer that are hardwired directly to the gateway / router via an ethernet cable ? If so, for a test, do they have the same problem ?
With this test, we are trying to isolate this from being either a WiFi-only problem or a problem with the general connection to the Comcast system which would of course affect both. It's a good first step of troubleshooting before we proceed any further.
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