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For a test, does a computer hardwired directly to the router / gateway device with an ethernet cable have the same problem ?
With this test, we are trying to isolate this from being either a WiFi-only problem or a problem with the general connection to the Comcast system which would of course affect both, see ? It's a good first step of troubleshooting before we proceed any further.
Please also post any modem RF error / event log entries.
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O/k, they disabled the modem component's RF error logging feature in the Comcast supplied gateway devices.... A BIG mistake IMNSHO !!!! Those router component event log entries are unhelpful, unfortunately...
Have you tried doing that test ?
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I wouldn't know what you have.... Sorry. I'm not sitting next to you bud....
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Some tips for improving WiFi performance;
http://corporate.comcast.com/comcast-voices/10-ways-you-might-be-killing-your-home-wi-fi-signal
https://www.xfinity.com/support/articles/improve-your-wireless-home-network
There are other options. Google for WiFi repeaters / range extenders, WiFi mesh systems / pods, powerline ethernet adapters, MoCA adapters. Good luck.
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We ask that you post publicly so people with similar questions may benefit from the conversation.
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