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Wifi drops every night @ 3am always @ the same time . I pay a lot of $$ i pay 4 24hr services so wth

4Ruru
New Poster
‎08-24-2020 03:24 AM

Wifi drops every night @ 3am always @ the same time . I pay a lot of $$ i pay 4 24hr services so wth

Every night at 3 AM my wife five stops working I paid big bucks to have 24 hr cable so I don’t understand what’s going on. Every single night wth
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lkpolovchik
Regular Contributor
‎08-24-2020 08:18 AM

Re: Wifi drops every night @ 3am always @ the same time . I pay a lot of $$ i pay 4 24hr services so

What modem do you have? That's about the time my X1 system reboots each device for updates. The modem does periodically receive updates. Have you contacted Xfinity? 

Linda
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EG
Expert
‎08-24-2020 12:14 PM

Re: Wifi drops every night @ 3am always @ the same time . I pay a lot of $$ i pay 4 24hr services so

FWIW, the overnight hours are their prime window of opportunity for performing maintenance / upgrades on their network. How long has this been going on ? It shouldn't be every night for extended periods of time.



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