Hong1's profile

New Poster

 • 

1 Message

Tuesday, April 28th, 2020

Closed

WiFi restarted frequently

WiFi restarted frequently, shown as below.
2020-4-27, 22:10:56 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=08:36:c9:47:d0:b8;CMTS-MAC=0c:11:67:02:36:3e;CM-QOS=1.1;CM-VER=3.0;
2020-4-27, 22:10:56 Warning (5) MDD message timeout;CM-MAC=08:36:c9:47:d0:b8;CMTS-MAC=0c:11:67:02:36:3e;CM-QOS=1.1;CM-VER=3.0;
2020-4-27, 22:10:56 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=08:36:c9:47:d0:b8;CMTS-MAC=0c:11:67:02:36:3e;CM-QOS=1.1;CM-VER=3.0;
2020-4-27, 21:55:10 Warning (5) MDD message timeout;CM-MAC=08:36:c9:47:d0:b8;CMTS-MAC=0c:11:67:02:36:3e;CM-QOS=1.1;CM-VER=3.0;
2020-4-27, 21:55:10 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=08:36:c9:47:d0:b8;CMTS-MAC=0c:11:67:02:36:3e;CM-QOS=1.1;CM-VER=3.0;
2020-4-27, 21:54:05 Warning (5) MDD message timeout;CM-MAC=08:36:c9:47:d0:b8;CMTS-MAC=0c:11:67:02:36:3e;CM-QOS=1.1;CM-VER=3.0;
2020-4-27, 21:53:19 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=08:36:c9:47:d0:b8;CMTS-MAC=0c:11:67:02:36:3e;CM-QOS=1.1;CM-VER=3.0;
2020-4-27, 21:53:19 Warning (5) MDD message timeout;CM-MAC=08:36:c9:47:d0:b8;CMTS-MAC=0c:11:67:02:36:3e;CM-QOS=1.1;CM-VER=3.0;
2020-4-27, 19:46:28 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=08:36:c9:47:d0:b8;CMTS-MAC=0c:11:67:02:36:3e;CM-QOS=1.1;CM-VER=3.0;
2020-4-27, 19:45:05 Warning (5) MDD message timeout;CM-MAC=08:36:c9:47:d0:b8;CMTS-MAC=0c:11:67:02:36:3e;CM-QOS=1.1;CM-VER=3.0;
2020-4-27, 19:43:14 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=08:36:c9:47:d0:b8;CMTS-MAC=0c:11:67:02:36:3e;CM-QOS=1.1;CM-VER=3.0;
2020-4-27, 19:43:14 Warning (5) MDD message timeout;CM-MAC=08:36:c9:47:d0:b8;CMTS-MAC=0c:11:67:02:36:3e;CM-QOS=1.1;CM-VER=3.0;
2020-4-27, 19:43:14 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=08:36:c9:47:d0:b8;CMTS-MAC=0c:11:67:02:36:3e;CM-QOS=1.1;CM-VER=3.0;
2020-4-27, 19:41:18 Warning (5) MDD message timeout;CM-MAC=08:36:c9:47:d0:b8;CMTS-MAC=0c:11:67:02:36:3e;CM-QOS=1.1;CM-VER=3.0;
2020-4-27, 19:30:23 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=08:36:c9:47:d0:b8;CMTS-MAC=0c:11:67:02:36:3e;CM-QOS=1.1;CM-VER=3.0;
2020-4-27, 19:21:25 Warning (5) MDD message timeout;CM-MAC=08:36:c9:47:d0:b8;CMTS-MAC=0c:11:67:02:36:3e;CM-QOS=1.1;CM-VER=3.0;
2020-4-27, 19:21:25 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=08:36:c9:47:d0:b8;CMTS-MAC=0c:11:67:02:36:3e;CM-QOS=1.1;CM-VER=3.0;
2020-4-27, 19:21:17 Warning (5) MDD message timeout;CM-MAC=08:36:c9:47:d0:b8;CMTS-MAC=0c:11:67:02:36:3e;CM-QOS=1.1;CM-VER=3.0;
2020-4-27, 19:00:20 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=08:36:c9:47:d0:b8;CMTS-MAC=0c:11:67:02:36:3e;CM-QOS=1.1;CM-VER=3.0;
2020-4-27, 19:00:20 Warning (5) MDD message timeout;CM-MAC=08:36:c9:47:d0:b8;CMTS-MAC=0c:11:67:02:36:3e;CM-QOS=1.1;CM-VER=3.0;
2020-4-27, 19:00:20 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=08:36:c9:47:d0:b8;CMTS-MAC=0c:11:67:02:36:3e;CM-QOS=1.1;CM-VER=3.0;
2020-4-27, 19:00:20 Warning (5) MDD message timeout;CM-MAC=08:36:c9:47:d0:b8;CMTS-MAC=0c:11:67:02:36:3e;CM-QOS=1.1;CM-VER=3.0;
2020-4-27, 07:13:35 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=08:36:c9:47:d0:b8;CMTS-MAC=0c:11:67:02:36:3e;CM-QOS=1.1;CM-VER=3.0;
2020-4-27, 07:12:58 Warning (5) MDD message timeout;CM-MAC=08:36:c9:47:d0:b8;CMTS-MAC=0c:11:67:02:36:3e;CM-QOS=1.1;CM-VER=3.0;
2020-4-27, 06:38:30 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=08:36:c9:47:d0:b8;CMTS-MAC=0c:11:67:02:36:3e;CM-QOS=1.1;CM-VER=3.0;
2020-4-27, 06:38:30 Warning (5) MDD message timeout;CM-MAC=08:36:c9:47:d0:b8;CMT

Can anyone help to fix that? Thanks.

This conversation is no longer open for comments or replies and is no longer visible to community members.

Oldest First
Selected Oldest First

Expert

 • 

113.3K Messages

5 years ago

What do the modem's signal stats look like ? 

Please post the *Downstream Power Level*, the *Upstream Power Level*, and the *SNR* (Signal to Noise Ratio) numbers.

What is the exact make and model number of the modem ?


forum icon

New to the Community?

Start Here