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WiFi not working

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WiFi not working

WiFi is not working. Don’t know what I’m paying for.
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Re: WiFi not working


@pdudy85 wrote:
WiFi is not working. Don’t know what I’m paying for.

For a test, does a computer / device hardwired directly to the router / gateway device with an ethernet cable have the same problem ?


With this test, we are trying to isolate this from being either a WiFi-only problem or a problem with the general connection to the Comcast system which would of course affect both. It's a good first step of troubleshooting before we proceed any further.



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