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WiFi dropping sporadically, mostly for Apple Devices

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WiFi dropping sporadically, mostly for Apple Devices

Router continuously drops signal for macbook, apple tv and iphone.  Android device fares better - signal is generally fine on Windows laptop.

 

I have contacted Xfinity support numerous times via phone. They reset the signal, see that its working, and think the problem is solved. Sometimes it works for a week or so - then WiFi starts dropping again.

 

Router and download speed are below:

Router -  Technicolor CGM4140COM | Model number: CGM4140COM

Download Speed - Up to 1000 Mbps

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Expert

Re: WiFi dropping sporadically, mostly for Apple Devices

If you are not using any Xfi Pods, you can try separating the 2.4 and the 5.0 bands and give them two different broadcast names / SSID's;


https://www.xfinity.com/support/articles/change-wifi-mode-admin-tool-xfinity-xfi



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