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Why one cable line for both me and my neighbor

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New Poster

Why one cable line for both me and my neighbor

I see one cable line going up on the outside line. There is a splitter between my neighbor (duplex) and mine but from one cable line. Does this mean we are sharing the Internet? 

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Diamond Problem Solver

Re: Why one cable line for both me and my neighbor

No, you have one drop that independently feeds two units by a splitter(happens all the time). You have your modem and whatever your neighbor has.

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Expert

Re: Why one cable line for both me and my neighbor


@anon-e wrote:

I see one cable line going up on the outside line. There is a splitter between my neighbor (duplex) and mine but from one cable line. Does this mean we are sharing the Internet? 


Are you having any connection issues or just curious ?



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I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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Contributor

Re: Why one cable line for both me and my neighbor

I had the same with a splitter. When I upgraded to Gigabit service mine was intermittent and wanted to take away any weak links. Found we were sharing 1 drop to the pedestal and worked with the tech to pull in 2 new lines to it. Now modem goes direct to pedestal through ground block outside.

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