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Who thought this up?

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Who thought this up?

How does comcast think I can type into my browser to get to an assistant, when my internet is down?  Thats the loop the phone takes you through.  Had to loop three times til I hit zero enough times it got me to a real person.


Re: Who thought this up?

Perhaps you could state your issue here. This is a help forum. Experts and official employees are here to help.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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