Community Forum

Who thought this up?

Hakeye41
New Poster

Who thought this up?

How does comcast think I can type into my browser to get to an assistant, when my internet is down?  Thats the loop the phone takes you through.  Had to loop three times til I hit zero enough times it got me to a real person.

EG
Expert

Re: Who thought this up?

Perhaps you could state your issue here. This is a help forum. Experts and official employees are here to help.



I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!