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Where is my 5.0Ghz network???

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New Poster

Where is my 5.0Ghz network???

How can I get the 5.0Ghz network to show up as an available network.  I checked the XFi app, and I do not have any hidden networks.  The only network I see is the 2.4 network.  I've confirmed that my gateway is capable of handling both types, but only the 2.4 shows.  Very frustrating!

 

Any ideas?

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Expert

Re: Where is my 5.0Ghz network???

The two bands are combined now. 

 

If you are not using any Xfi Pods, you can try separating the 2.4 and the 5.0 bands and give them two different broadcast names / SSID's;


https://www.xfinity.com/support/articles/change-wifi-mode-admin-tool-xfinity-xfi



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