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What is an "Active Cable Outlet?

DragiU
New Poster

What is an "Active Cable Outlet?

What is an "Active Cable Outlet?  I am currently hooked up with hughesnet.  Do I just use their cable and switch out theirs with my XFI Gateway?

jav6joev
Bronze Problem Solver

Re: What is an "Active Cable Outlet?


@DragiU wrote:

What is an "Active Cable Outlet?  I am currently hooked up with hughesnet.  Do I just use their cable and switch out theirs with my XFI Gateway?


A Comcast/Xfinity technician would probably have to connect their cable source to your connection where HughesNet is connected.  That should provide the Comcast signal to your house cable outlets.

Joe V
(not a Comcast employee, just another paying customer)
strega7
Regular Contributor

Re: What is an "Active Cable Outlet?

Do you have a comcast cable to your home?  Is the connection just dangling?  In my case, I hooked a modem to mine (outside) and I could see from the lights on the modem that it was not syncing up, and in the store, the Comcast agent showed me the Comcast history of my house: blank.  So, I needed a tech to hook that up at the box near the street.  Fortunately, in my case, the wire was already there.  If you're currently on satellite internet, I wonder if you have a wire at all?

CCAndrew
Diamond Problem Solver

Re: What is an "Active Cable Outlet?

You can use the physical cable outlet in your house but you need to hook that up to a live Comcast signal outside. Maybe a tech install would be a good thing

I am a Retired Official Comcast Employee
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