Website for router configuration showing incorrect IP address

When I get redirected to the web app that you are forced to now use to configure port forwarding, the site is reporting the wrong IP address for the device. Connecting directly to the router and looking there the IP address is correct.

Because of this problem, there is no way to setup port forwarding to this device.

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U

user_ed6451

Visitor

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1 Message

4 years ago

Did you ever get this problem fixed? We are having a similar issue.

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EG

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111.5K Messages

@user_ed6451

Please create a new topic of your own here on this board detailing your issue. Thanks. Re-closing this year old dead thread that was improperly re-opened by the new forum software / platform. A known issue that is being worked on.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

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4 years ago

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Your Home Network

STu3

Website for router configuration showing incorrect IP address

user_ed6451

EG

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