Website connection through pod

My house has recently added xfi pods, which have been helpful for connecting to the internet with my desktop. There were initial problems where I was unable to access several websites (discord, reddit, etc.), However the problem was resolved after I disabled advanced security and called customer support for assistance. Today, however, the problem is back, albeit not with all of the same websites. My desktop is still connected, and can access some websites at the drop of a hat (Facebook, Google), while other connections time out entirely. Interestingly, I can access all of these websites when connected to the central gateway, but I'm unable to do so when connected to a pod. I've tried restarting my network and devices, but the problem persists.