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Wall Outlet not working

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carlosalzate74
New Poster
‎08-20-2020 12:36 PM

Wall Outlet not working

Hello,

 

I have two wall outlets, one works, the other one doesn't but we need both, how can I get a tech service and how much is going to cost?

 

Thanks!

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CCAndrew
Diamond Problem Solver
‎08-20-2020 01:37 PM

Re: Wall Outlet not working

Go to your local Xfinity store and pick up a free 2 way splitter, find where the two cables meet in your house and use the splitter to connect the two.

I am a Retired Official Comcast Employee
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strega7
Regular Contributor
‎08-20-2020 01:41 PM

Re: Wall Outlet not working

Do you know for sure that they are both cable outlets?  The non-functioning one might have been connected to a roof antenna or satellite dish. 

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