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For a test, does a computer hardwired directly to the router / gateway device with an ethernet cable have the same problem ?
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@peaches2165 wrote:
Hi,
I'm not exactly sure what you mean, but my desktop computer works just fine.
That's exactly what I wanted to know. Seems that we've narrowed it down now to a WiFi-only problem, and not a problem with the general connection to the Comcast system.
Some tips for improving WiFi performance;
http://corporate.comcast.com/comcast-voices/10-ways-you-might-be-killing-your-home-wi-fi-signal
https://www.xfinity.com/support/articles/improve-your-wireless-home-network
There are other options. Google for WiFi repeaters / range extenders, WiFi mesh systems / pods.
Good luck with it !
I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
