Contributor
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56 Messages
WIFI drops
My Wifi keeps dropping and I get disconnected. I ran a test on the modem and everything is fine. How do I fix.
Thanks,
Nancy
Contributor
•
56 Messages
My Wifi keeps dropping and I get disconnected. I ran a test on the modem and everything is fine. How do I fix.
Thanks,
Nancy
EG
Expert
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111.5K Messages
5 years ago
For a test, does a computer hardwired directly to the router / gateway device with an ethernet cable have the same problem ?
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peaches2165
Contributor
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56 Messages
5 years ago
Hi,
I'm not exactly sure what you mean, but my desktop computer works just fine.
Thanks,
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EG
Expert
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111.5K Messages
5 years ago
That's exactly what I wanted to know. Seems that we've narrowed it down now to a WiFi-only problem, and not a problem with the general connection to the Comcast system.
Some tips for improving WiFi performance;
http://corporate.comcast.com/comcast-voices/10-ways-you-might-be-killing-your-home-wi-fi-signal
http://forums.xfinity.com/t5/Your-Home-Network/Improve-Your-Wireless-Gateway-Home-Network/td-p/2627659
https://www.xfinity.com/support/articles/improve-your-wireless-home-network
There are other options. Google for WiFi repeaters / range extenders, WiFi mesh systems / pods.
Good luck with it !
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