Community Forum

VPN

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New Poster

VPN

having trouble conecting to internet when i activate my vpn. how do i fix this?

 

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Expert

Re: VPN

Was your internet working properly before you connected with your VPN?


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New Poster

Re: VPN

yes, it was working perfectly fine. 

One day i turned on my laptop then as i always do, before loging into the internet i turn on my VPN. I noticed that the VPN didn't give me an alternate ip address as always. I then tried to log into the internet and it wouldn't load.

This happened once before and the tech walked me through it over the phone.

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New Poster

Re: VPN

i think i just figured it out. i disabled the smartDNS in the VPN preferences and it seems to be working normally again.