jc85's profile

New Poster

 • 

1 Message

Friday, December 20th, 2019 9:00 AM

Closed

Used Modem Activated months ago has now become De-activated and being told I can't activate it now

So my story bought a used Modem from Amazon in September.  At the time it activated just fine showed up on my account.  Was able to stream shows on my phone etc.  Now come December I can't stream on my phone it says can't find Modem.  I login to my account is says Unavailable for my modem. 

 

So I call Comcast and they say that I can't activate my modem because it's someone else...... but its MINE and I had it activated........ Who can fix this?

This conversation is no longer open for comments or replies and is no longer visible to community members.

No Responses!
forum icon

New to the Community?

Start Here