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Upload speed is slow
I swapped out my Gigabit modem ($15/month) for a Motorola 7621 I bought on Amazon, the download speed is about the same (greater than 600mbps) but the upload speed went from 40mbps to 5mbps. I tried a second modem Netgear CM500 and get very simiarl results, no improvement - still about only 5Mbps upload. I'm still subscribed to the gigabit plan. Any idea how to get back to 40Mbps upload without renting a modem from Xi]finify??
CCAndrew
Gold Problem Solver
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25.9K Messages
5 years ago
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BruceW
Gold Problem Solver
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26.5K Messages
5 years ago
Pick a retail device approved for Gigabit service from https://www.xfinity.com/support/devices/.
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