I pay for gigabyte internet and instead of getting 30 or 35 mbps upload speed I am now getting 6 mbps with every test I do.
Why is this happening? I've already tried all of the fixes but nothing. I'm not calling Comcast support to be told to reset my modem a million times and being moved to a different department every five minutes. I noticed that I was getting 6 Mbps a few days ago and nothing has changed since then.
I can provide whatever information is necessary.
Many people on my street are facing this issue. Comcast is throttling the upload speeds to be < 1mbps due to increased traffic from work from home and schooling. This was confirmed by the Comcast representatives who visited many of the homes in the neighborhood.
This is unacceptable. Many are cancelling the connection and going with a different internet provider. So long Comcast.