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2 Messages
Upgraded but not getting speeds
Hello, I just upgraded from performance around 3pm 5/20/20 (100mbps) to extreme (300mbps) Online. After upgrading, modem reset about every 30 minutes on its own and it now remaining on. I am not receiving new download speed ONLY upload speed of 20mbps instead of 5mbps. I have a TC-7610 which Xfinity says it can do 270mbps download. How long does it take to get new download speed? I have reset multiple times but keep getting my prior 90 down wired and 80 down WiFi. Any advise is appreciated. Thanks,
CCAndrew
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5 years ago
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Otisboat
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5 years ago
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CCAndrew
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25.9K Messages
5 years ago
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