New Poster
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1 Message
Upgrade for this experience
I'm having the same issue I currnetly have 2 accounts because I just moved could this be the problem it's really annoying... my xfinity account says I'm using a third party modem even though I have an xb7
trialcritic
Frequent Visitor
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8 Messages
5 years ago
I am having this problem with one account and a personal gateway 😞
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EG
Expert
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111.7K Messages
5 years ago
https://forums.xfinity.com/t5/Your-Home-Network/XFI-quot-Upgrade-for-This-Experience-quot-with-personal/m-p/3339296/highlight/true#M324387
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