Community Forum
Top

Upgrade FY service from 300Mbps to 600Mbps

Highlighted
ramonkong
New Poster
‎08-13-2020 10:11 PM

Upgrade FY service from 300Mbps to 600Mbps

I just upgraded my package and also my internet speed from 300 to 600 Mbps... QUESTION: Do I need to upgrade my modem (by taking it to your store) and changing it to a new one?... when I run the speed test, I only register 240 Mbps...
0 Likes
Reply
Highlighted
CCAndrew
Diamond Problem Solver
‎08-13-2020 10:16 PM

Re: Upgrade FY service from 300Mbps to 600Mbps

Since nobody knows what model you currently have that’s hard to say.. but most likely the answer

I am a Retired Official Comcast Employee
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a post as the Best Answer!
0 Likes
Reply
Visit Our Help Communities