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Unstable internet

Albae
New Poster

Unstable internet

Hello: I had my own router/modem combo, I decided to make my tiny apt smart which failed he is not smart at all, going to the point, after trying with my router/modem and having no success I was told to get the xfinty router... worst than any other, I keep loosing signal and it keep saying unstable internet, I have to unplugged the echo dot, take off the WiFi from 2 phones
Is order for my daughter to have a meeting via zoom, the video chat drop 7 times consecutively, and in all honesty I never experienced that much drop in one day from the internet when I was using my router, I work from home and while I was working today more than 12 times the internet stopped and I lost everything all those times... this is outrageous and is not cheap to pay for an erratic network connection. I have been dealing with this since Saturday called Xfinity more than 20 times since Saturday and no one has resolved this issues!!! I need HELP... thank you
georgelebedeff
New Poster

Re: Unstable internet

Lost all the folders in Internet email connect

Unstable_BW
New Poster

Re: Unstable internet

I am in similar sitatution. Even at the output of the modem, when I connect laptop directly _ i see it drop 1 every 100 times. This is really frustrating as I do meetings from home and kids do Zoom for school. Called Xifnity many times (over 10 hours) and Netgear couple of times (2 hours). Tech came by and said neighubourhood bandwidth issue ? But no followup. Not sure what are the next steps.