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Unknown Device

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ProfileGen
New Poster
‎10-17-2020 05:52 AM

Unknown Device

Keep receiving text message that a device ARRIS AX061AE1 is connected to my network. This device is unknown to me. I know the forums say it's just my own modem, but when I called Comcast, I was told that it's a cable box & since I only have internet, I should change my password.

So, which one is it? Do I need to worry about said device or not?
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CCAndrew
Diamond Problem Solver
‎10-17-2020 09:38 AM

Re: Unknown Device

Simple google search shows it is an Xi6 (wireless box). Can you pause it?

I am a Retired Official Comcast Employee
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