i've been jerked around and hung up on for a week. I just need to unblock a single IP because you people turned on some advanced security without asking me
Just disable the Xfi Advanced Security feature for now as a workaround. It's buggy ! And there is currently no way for an end-user to whitelist anything;
Here4Help
Expert
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192 Messages
5 years ago
@weazle9999
After doing a simple Google search I was able to find this site: https://postmaster.comcast.net/block-removal-request.html
Have you tried this method of requesting a block on an IP address to be removed?
Hope this helps.
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EG
Expert
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111.6K Messages
5 years ago
Just disable the Xfi Advanced Security feature for now as a workaround. It's buggy ! And there is currently no way for an end-user to whitelist anything;
https://www.xfinity.com/support/articles/using-xfinity-xfi-advanced-security
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