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Unable to connect to XFinity Pass on my Chromebook

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Unable to connect to XFinity Pass on my Chromebook

I purchased a 30-day pass but I am unable to connect. I had no trouble before but now its says I'm "Out of range". What's going on/what do I need to do?
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Re: Unable to connect to XFinity Pass on my Chromebook

it would help to explain what you are talking about. what is xfinity pass?