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Third Party Modem

Contributor

Third Party Modem

I purchased my own modem that is certified to be used with xfinity internet, Motorola MG7550.. The WiFi will not connect to my Home Security touchscreen, tried may reboots with no success.  All other WiFi devices i have will connect.

Diamond Problem Solver

Re: Third Party Modem

It’s not ever going to connect to the touchscreen. You’ll need a tech out to install a special Netgear router with special preinstalled software

I am a Retired Official Comcast Employee
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