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Terrible Packet loss and latency

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Terrible Packet loss and latency

Hello, I've been getting up to 90+% packetloss every 10-20 seconds. I've never had this issue and i've tried restarting the router multiple times, testing the network on ethernet and wifi but nothing helped. On April 7th, there was maintenance going on in my street for hours but it just made it worse.

Edit: Forgot to mention I've been getting tons of error pages of [Docsis][951]: No Ranging Response received - T3-time-out

Here's a traceroute test and my Here's my down and upstream values:

 

tracert www.xfinity.com

Tracing route to e7010.dscg.akamaiedge.net
over a maximum of 30 hops:

1 2 ms 2 ms 1 ms
2 * * * Request timed out.
3 * * 38 ms
4 * 22 ms 110 ms
5 * * * Request timed out.
6 * * * Request timed out.
7 * * * Request timed out.
8 16 ms 12 ms 10 ms

Trace complete.

 

Downstream
Channel Bonding Value
Index
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Lock Status
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Locked
Frequency
525 MHz
423 MHz
429 MHz
435 MHz
441 MHz
447 MHz
453 MHz
459 MHz
465 MHz
471 MHz
477 MHz
483 MHz
489 MHz
495 MHz
507 MHz
513 MHz
519 MHz
531 MHz
537 MHz
543 MHz
555 MHz
561 MHz
567 MHz
573 MHz
SNR
38.605 dB
38.605 dB
40.366 dB
38.983 dB
38.605 dB
38.983 dB
38.605 dB
38.605 dB
38.983 dB
38.605 dB
38.983 dB
38.605 dB
38.605 dB
38.983 dB
38.983 dB
38.605 dB
38.605 dB
38.605 dB
38.605 dB
38.983 dB
38.605 dB
38.605 dB
38.983 dB
37.636 dB
Power Level
-8.200 dBmV
-5.500 dBmV
-5.700 dBmV
-6.100 dBmV
-6.300 dBmV
-6.600 dBmV
-6.600 dBmV
-7.100 dBmV
-6.700 dBmV
-6.800 dBmV
-6.800 dBmV
-6.900 dBmV
-6.800 dBmV
-7.000 dBmV
-7.700 dBmV
-7.900 dBmV
-8.000 dBmV
-8.100 dBmV
-8.200 dBmV
-7.900 dBmV
-7.800 dBmV
-8.000 dBmV
-7.900 dBmV
-8.400 dBmV
Modulation
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
256 QAM
Upstream
Channel Bonding Value
Index
1
2
3
4
Lock Status
Locked
Locked
Locked
Locked
Frequency
16 MHz
23 MHz
29 MHz
35 MHz
Symbol Rate
5120 KSym/sec
5120 KSym/sec
5120 KSym/sec
5120 KSym/sec
Power Level
38.000 dBmV
40.500 dBmV
40.500 dBmV
42.500 dBmV
Modulation
64 QAM
64 QAM
64 QAM
64 QAM
Channel Type
ATDMA
ATDMA
ATDMA
ATDMA
 
 
Unerrored Codewords
2600010209
2633126945
2633130670
2633132185
2633134873
2633138363
2633141359
2633144514
2633144046
2633142092
2633143694
2633145761
2633149834
2600010919
2600005127
2600012744
2600007506
2638357695
2638364511
2638371105
2638372523
2638383283
2638386581
2638395258
Correctable Codewords
425
40
80
639
624
955
2528
2962
778
126
65
51
108
65
212
23
46
33
44
76
37
45
20
31
Uncorrectable Codewords
11318
3567
11787
11735
11853
10438
9187
8390
12212
801
690
11910
11864
647
646
11868
11756
740
644
11839
739
622
742
645