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1 Message
Terrible Packet loss and latency
Hello, I've been getting up to 90+% packetloss every 10-20 seconds. I've never had this issue and i've tried restarting the router multiple times, testing the network on ethernet and wifi but nothing helped. On April 7th, there was maintenance going on in my street for hours but it just made it worse.
Edit: Forgot to mention I've been getting tons of error pages of [Docsis][951]: No Ranging Response received - T3-time-out
Here's a traceroute test and my Here's my down and upstream values:
tracert www.xfinity.com
Tracing route to e7010.dscg.akamaiedge.net
over a maximum of 30 hops:
1 2 ms 2 ms 1 ms
2 * * * Request timed out.
3 * * 38 ms
4 * 22 ms 110 ms
5 * * * Request timed out.
6 * * * Request timed out.
7 * * * Request timed out.
8 16 ms 12 ms 10 ms
Trace complete.
|
Downstream
|
Channel Bonding Value | ||||||||||||||||||||||||
| Index |
1
|
2
|
3
|
4
|
5
|
6
|
7
|
8
|
9
|
10
|
11
|
12
|
13
|
14
|
15
|
16
|
17
|
18
|
19
|
20
|
21
|
22
|
23
|
24
|
|
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Lock Status |
Locked
|
Locked
|
Locked
|
Locked
|
Locked
|
Locked
|
Locked
|
Locked
|
Locked
|
Locked
|
Locked
|
Locked
|
Locked
|
Locked
|
Locked
|
Locked
|
Locked
|
Locked
|
Locked
|
Locked
|
Locked
|
Locked
|
Locked
|
Locked
|
|
| Frequency |
525 MHz
|
423 MHz
|
429 MHz
|
435 MHz
|
441 MHz
|
447 MHz
|
453 MHz
|
459 MHz
|
465 MHz
|
471 MHz
|
477 MHz
|
483 MHz
|
489 MHz
|
495 MHz
|
507 MHz
|
513 MHz
|
519 MHz
|
531 MHz
|
537 MHz
|
543 MHz
|
555 MHz
|
561 MHz
|
567 MHz
|
573 MHz
|
|
| SNR |
38.605 dB
|
38.605 dB
|
40.366 dB
|
38.983 dB
|
38.605 dB
|
38.983 dB
|
38.605 dB
|
38.605 dB
|
38.983 dB
|
38.605 dB
|
38.983 dB
|
38.605 dB
|
38.605 dB
|
38.983 dB
|
38.983 dB
|
38.605 dB
|
38.605 dB
|
38.605 dB
|
38.605 dB
|
38.983 dB
|
38.605 dB
|
38.605 dB
|
38.983 dB
|
37.636 dB
|
|
| Power Level |
-8.200 dBmV
|
-5.500 dBmV
|
-5.700 dBmV
|
-6.100 dBmV
|
-6.300 dBmV
|
-6.600 dBmV
|
-6.600 dBmV
|
-7.100 dBmV
|
-6.700 dBmV
|
-6.800 dBmV
|
-6.800 dBmV
|
-6.900 dBmV
|
-6.800 dBmV
|
-7.000 dBmV
|
-7.700 dBmV
|
-7.900 dBmV
|
-8.000 dBmV
|
-8.100 dBmV
|
-8.200 dBmV
|
-7.900 dBmV
|
-7.800 dBmV
|
-8.000 dBmV
|
-7.900 dBmV
|
-8.400 dBmV
|
|
| Modulation |
256 QAM
|
256 QAM
|
256 QAM
|
256 QAM
|
256 QAM
|
256 QAM
|
256 QAM
|
256 QAM
|
256 QAM
|
256 QAM
|
256 QAM
|
256 QAM
|
256 QAM
|
256 QAM
|
256 QAM
|
256 QAM
|
256 QAM
|
256 QAM
|
256 QAM
|
256 QAM
|
256 QAM
|
256 QAM
|
256 QAM
|
256 QAM
|
|
|
Upstream
|
Channel Bonding Value | ||||
| Index |
1
|
2
|
3
|
4
|
|
|---|---|---|---|---|---|
| Lock Status |
Locked
|
Locked
|
Locked
|
Locked
|
|
| Frequency |
16 MHz
|
23 MHz
|
29 MHz
|
35 MHz
|
|
| Symbol Rate |
5120 KSym/sec
|
5120 KSym/sec
|
5120 KSym/sec
|
5120 KSym/sec
|
|
| Power Level |
38.000 dBmV
|
40.500 dBmV
|
40.500 dBmV
|
42.500 dBmV
|
|
| Modulation |
64 QAM
|
64 QAM
|
64 QAM
|
64 QAM
|
|
| Channel Type |
ATDMA
|
ATDMA
|
ATDMA
|
ATDMA
|
|
| Unerrored Codewords |
2600010209
|
2633126945
|
2633130670
|
2633132185
|
2633134873
|
2633138363
|
2633141359
|
2633144514
|
2633144046
|
2633142092
|
2633143694
|
2633145761
|
2633149834
|
2600010919
|
2600005127
|
2600012744
|
2600007506
|
2638357695
|
2638364511
|
2638371105
|
2638372523
|
2638383283
|
2638386581
|
2638395258
|
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Correctable Codewords |
425
|
40
|
80
|
639
|
624
|
955
|
2528
|
2962
|
778
|
126
|
65
|
51
|
108
|
65
|
212
|
23
|
46
|
33
|
44
|
76
|
37
|
45
|
20
|
31
|
| Uncorrectable Codewords |
11318
|
3567
|
11787
|
11735
|
11853
|
10438
|
9187
|
8390
|
12212
|
801
|
690
|
11910
|
11864
|
647
|
646
|
11868
|
11756
|
740
|
644
|
11839
|
739
|
622
|
742
|
645
|
No Responses!