Temperature changes causing internet to drop

[Dfellars771]

I’ve been dealing with this issue on and off for 2+ years now. When ever the temperature changes or as it gets warmer during the day, my internet will drop. My current downstream signal is high (around 😎 in the morning. Around 12 or 1 that signal will fluctuate as far down as 1 or 2 causing the internet connection to disconnect. The line from the pole to my home is less than 6 mos old and the connection from the box to the modem is brand new. I am at the end of the line on my block so clearly there is an issue with the line further up the street. How do I get this fixed.

[EG]

What do the modem's signal stats look like ? Try getting them here http://192.168.100.1 or here http://10.0.0.1

Please post the *Downstream Power Level*, the *Upstream Power Level*, and the *SNR* (Signal to Noise Ratio) numbers.

What is the exact make and model number of the modem ?