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billg118
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Tuesday, January 21st, 2020 5:00 AM

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T3 and T4 errors happening all the time

Up until about last week my internet worked perfectly. Now I'm getting T3 and T4 errors multiple times an hour. Sometimes several back to back. I'm not sure what to do about this. My modem/router is the Nighthawk C7000v2.

 

Please help! I'm a a complete loss of what to do or why this just started happening.

 

Startup Procedure    
Procedure Status Comment
Acquire Downstream Channel 507000000 Hz Locked
Connectivity State OK Operational
Boot State OK Operational
Security Enabled BPI+
IP Provisioning Mode Honor MDD honorMdd(4)
   
 
    
Downstream Bonded Channels    
Channel Lock Status Modulation Channel ID Frequency Power SNR Correctables Uncorrectables
1 Locked QAM256 1 507000000 Hz 3.6 dBmV 39.4 dB 654 933
2 Locked QAM256 9 555000000 Hz 5.1 dBmV 41.5 dB 901 1279
3 Locked QAM256 10 561000000 Hz 5.1 dBmV 40.1 dB 778 1026
4 Locked QAM256 11 567000000 Hz 4.8 dBmV 41.3 dB 964 1184
5 Locked QAM256 12 573000000 Hz 5.1 dBmV 41.3 dB 811 932
6 Locked QAM256 13 579000000 Hz 4.9 dBmV 40.9 dB 872 954
7 Locked QAM256 14 585000000 Hz 4.5 dBmV 40.2 dB 884 1191
8 Locked QAM256 15 591000000 Hz 4.5 dBmV 40.2 dB 901 1305
9 Locked QAM256 16 597000000 Hz 4.8 dBmV 40.3 dB 688 887
10 Locked QAM256 17 603000000 Hz 4.7 dBmV 40.3 dB 892 1226
11 Locked QAM256 18 609000000 Hz 4.4 dBmV 40.2 dB 983 1005
12 Locked QAM256 19 615000000 Hz 3.8 dBmV 39.9 dB 163 233
13 Locked QAM256 20 621000000 Hz 3.4 dBmV 40 dB 1495 1231
14 Locked QAM256 21 627000000 Hz 2.9 dBmV 39.9 dB 154 403
15 Locked QAM256 22 633000000 Hz 2.9 dBmV 40 dB 1635 1398
16 Locked QAM256 23 639000000 Hz 2.9 dBmV 39.4 dB 1700 1000
17 Locked QAM256 24 645000000 Hz 2.4 dBmV 40.3 dB 0 0
18 Locked QAM256 2 513000000 Hz 2.5 dBmV 39.4 dB 0 0
19 Locked QAM256 3 519000000 Hz 2.4 dBmV 39.4 dB 0 0
20 Locked QAM256 4 525000000 Hz 2.4 dBmV 39 dB 0 0
21 Locked QAM256 5 531000000 Hz 2.5 dBmV 39.4 dB 0 0
22 Locked QAM256 6 537000000 Hz 2.8 dBmV 39.9 dB 0 0
23 Locked QAM256 7 543000000 Hz 3.3 dBmV 40.4 dB 0 0
24 Locked QAM256 8 549000000 Hz 4 dBmV 41.3 dB 0 0
   
 
    
Upstream Bonded Channels (Partial Service)    
Channel Lock Status US Channel Type Channel ID Symbol Rate Frequency Power
1 Not Locked Unknown 3 0 Ksym/sec 23700000 Hz 0.0 dBmV
2 Locked ATDMA 1 5120 Ksym/sec 36500000 Hz 43.3 dBmV
3 Not Locked Unknown 2 0 Ksym/sec 30100000 Hz 0.0 dBmV
4 Locked ATDMA 4 5120 Ksym/sec 17300000 Hz 43.5 dBmV
5 Not Locked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
6 Not Locked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
7 Not Locked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
8 Not Locked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Critical (3) No Ranging Response received - T3 time-out;CM-MAC=bc:a5:11:6c:db:9c;CMTS-MAC=00:5f:86:93:72:3f;CM-QOS=1.0;CM-VER=3.0;
2020-1-21, 08:45:09 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=bc:a5:11:6c:db:9c;CMTS-MAC=00:5f:86:93:72:3f;CM-QOS=1.1;CM-VER=3.0;
2020-1-21, 08:45:06 Warning (5) Dynamic Range Window violation
2020-1-21, 08:45:02 Critical (3) Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=bc:a5:11:6c:db:9c;CMTS-MAC=00:5f:86:93:72:3f;CM-QOS=1.1;CM-VER=3.0;
2020-1-21, 08:44:46 Warning (5) Dynamic Range Window violation
2020-1-21, 08:44:42 Critical (3) Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=bc:a5:11:6c:db:9c;CMTS-MAC=00:5f:86:93:72:3f;CM-QOS=1.1;CM-VER=3.0;
2020-1-21, 08:44:38 Warning (5) Dynamic Range Window violation
2020-1-21, 08:44:36 Critical (3) Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=bc:a5:11:6c:db:9c;CMTS-MAC=00:5f:86:93:72:3f;CM-QOS=1.1;CM-VER=3.0;
2020-1-21, 08:43:26 Warning (5) Dynamic Range Window violation
2020-1-21, 08:42:55 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=bc:a5:11:6c:db:9c;CMTS-MAC=00:5f:86:93:72:3f;CM-QOS=1.1;CM-VER=3.0;
2020-1-21, 08:42:22 Critical (3) Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=bc:a5:11:6c:db:9c;CMTS-MAC=00:5f:86:93:72:3f;CM-QOS=1.1;CM-VER=3.0;
2020-1-21, 08:41:35 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=bc:a5:11:6c:db:9c;CMTS-MAC=00:5f:86:93:72:3f;CM-QOS=1.1;CM-VER=3.0;
2020-1-21, 08:41:03 Critical (3) Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=bc:a5:11:6c:db:9c;CMTS-MAC=00:5f:86:93:72:3f;CM-QOS=1.1;CM-VER=3.0;
2020-1-21, 08:40:15 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=bc:a5:11:6c:db:9c;CMTS-MAC=00:5f:86:93:72:3f;CM-QOS=1.1;CM-VER=3.0;
2020-1-21, 08:40:03 Critical (3) Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=bc:a5:11:6c:db:9c;CMTS-MAC=00:5f:86:93:72:3f;CM-QOS=1.1;CM-VER=3.0;
2020-1-21, 08:39:46 Warning (5) Dynamic Range Window violation
2020-1-21, 08:39:43 Critical (3) Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=bc:a5:11:6c:db:9c;CMTS-MAC=00:5f:86:93:72:3f;CM-QOS=1.1;CM-VER=3.0;
2020-1-21, 08:38:47 Warning (5) Dynamic Range Window violation
2020-1-21, 08:33:27 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=bc:a5:11:6c:db:9c;CMTS-MAC=00:5f:86:93:72:3f;CM-QOS=1.1;CM-VER=3.0;
2020-1-21, 08:25:57 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=bc:a5:11:6c:db:9c;CMTS-MAC=00:5f:86:93:72:3f;CM-QOS=1.1;CM-VER=3.0;
2020-1-21, 08:25:49 Warning (5) Dynamic Range Window violation
2020-1-21, 08:25:37 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=bc:a5:11:6c:db:9c;CMTS-MAC=00:5f:86:93:72:3f;CM-QOS=1.1;CM-VER=3.0;
2020-1-21, 08:25:24 Critical (3) Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=bc:a5:11:6c:db:9c;CMTS-MAC=00:5f:86:93:72:3f;CM-QOS=1.1;CM-VER=3.0;
2020-1-21, 08:25:17 Warning (5) Dynamic Range Window violation
2020-1-21, 08:25:17 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=bc:a5:11:6c:db:9c;CMTS-MAC=00:5f:86:93:72:3f;CM-QOS=1.1;CM-VER=3.0;
2020-1-21, 08:25:09 Warning (5) Dynamic Range Window violation
2020-1-21, 08:25:04 Critical (3) Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=bc:a5:11:6c:db:9c;CMTS-MAC=00:5f:86:93:72:3f;CM-QOS=1.1;CM-VER=3.0;
2020-1-21, 08:24:49 Warning (5) Dynamic Range Window violation
2020-1-21, 08:24:44 Critical (3) Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=bc:a5:11:6c:db:9c;CMTS-MAC=00:5f:86:93:72:3f;CM-QOS=1.1;CM-VER=3.0;
2020-1-21, 08:23:28 Warning (5) Dynamic Range Window violation
2020-1-21, 08:20:49 Notice (6) Honoring MDD; IP provisioning mode = IPv6
2020-1-21, 08:20:41 Critical (3) No Ranging Response received - T3 time-out;CM-MAC=bc:a5:11:6c:db:9c;CMTS-MAC=00:5f:86:93:72:3f;CM-QOS=1.0;CM-VER=3.0;
2020-1-21, 08:20:28 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=bc:a5:11:6c:db:9c;CMTS-MAC=00:5f:86:93:72:3f;CM-QOS=1.1;CM-VER=3.0;
2020-1-21, 08:20:19 Warning (5) Dynamic Range Window violation
2020-1-21, 08:20:15 Critical (3) Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=bc:a5:11:6c:db:9c;CMTS-MAC=00:5f:86:93:72:3f;CM-QOS=1.1;CM-VER=3.0;
2020-1-21, 08:20:09 Warning (5) Dynamic Range Window violation
2020-1-21, 08:20:08 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=bc:a5:11:6c:db:9c;CMTS-MAC=00:5f:86:93:72:3f;CM-QOS=1.1;CM-VER=3.0;
2020-1-21, 08:19:59 Warning (5) Dynamic Range Window violation
2020-1-21, 08:19:56 Critical (3) Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=bc:a5:11:6c:db:9c;CMTS-MAC=00:5f:86:93:72:3f;CM-QOS=1.1;CM-VER=3.0;

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