Sdreed91's profile

New Poster

 • 

1 Message

Saturday, September 21st, 2019 2:00 PM

Closed

T3 Time-out Error

I have recently purchased my own modem and router. Since then I have begun to have internet connectivity issues. When I log onto my modem I am seeing numerous T3 time-out errors. I was having drops at least twice an hour. I have been through three modems and have most recently installed an active return amplifier to help with the power levels. The most recent modem and amplifier have seem to help a little bit. I am getting the error still but not as often and as a result am not seeing as many internet drops. I had a tech come out who said everything was fine. However, everything is not fine. I am frustrated that the service I pay nearly 100 dollars a month for is not working reliably.

How do I get the tech support I actually need to take a look at my issue?

Thanks for any help or advice that can be provided.

This conversation is no longer open for comments or replies and is no longer visible to community members.

No Responses!
forum icon

New to the Community?

Start Here