My internet continues to drop connection multiple times per day. It has been going on for 2 weeks. My kids can't do their virtual school and I am constantly dropping in the middle of a work meeting. I have called Xfinity 3 times and the customer representatives have done everything from their side of the issue. A technician is coming out tomorrow to assess the situation. Is there anything more I can do from my side?
Please start here if you wish;
Get the techs re-involved with your problem.
Bear in mind that if the premises facing techs can not find or fix a problem at your home, it is they who are responsible for escalating it to their line / network / maintenance dept. techs. The problem may lie beyond your home in the local neighborhood infrastructure somewhere but it is their S.O.P. to start at the home.
Good luck !