Speeds dropped from 600-900 range with gigabit service to 90 download.
Hello, I'm hoping someone can look at my signals and see if they see an issue. I have been at my address for 6 years. Residential Home. It has been a great connection up until two weeks ago. A xfinity bucket truck was working on the line on my street and internet went out. When it came back up my speed was locked at 90-95. I have had two techs come out and look at the line and both said I was getting 1200 down from the street to my house. The second tech came inside to check speeds from the modem. It showed 800 down. However, it only lasted a day. So I decided to try some troubleshooting to remove possibilities of what could be the issue. I tried an older docsis 3.0 modem just to see if I could get over the 90 down issue. Same speed 90 down on that modem too. This was with a direct line from modem into laptop to take router issue out of the equation. So here are photos of my modem signals. Hopefully someone can see an issue. Thanks!