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Speed and internet package

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New Poster

Speed and internet package

My download speed is at 32 Mbps when I just tested it.  It used to be much higher.

 

My one year contract is up and Xfinity is going to start charging me a higher fee.  I only use Xfinity for internet.  Can I purchase another contract with a lesser fee?

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Expert

Re: Speed and internet package

A higher speed tier is not going to help you if there is a signal / connection quality problem with the lines. Start here;


https://forums.xfinity.com/t5/Your-Home-Network/Internet-Troubleshooting-Tips/m-p/3310447#M316652



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