Dolores4's profile

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Wednesday, April 8th, 2020 2:00 AM

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Speed and internet package

My download speed is at 32 Mbps when I just tested it.  It used to be much higher.

 

My one year contract is up and Xfinity is going to start charging me a higher fee.  I only use Xfinity for internet.  Can I purchase another contract with a lesser fee?

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Expert

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111.7K Messages

5 years ago

A higher speed tier is not going to help you if there is a signal / connection quality problem with the lines. Start here;


https://forums.xfinity.com/t5/Your-Home-Network/Internet-Troubleshooting-Tips/m-p/3310447#M316652

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