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Slow xfinity speeds

tbone5488
New Poster

Slow xfinity speeds

I should be getting 600 Mps for the download, but under wifi I'm getting 250 on the comp and direct connection 400.  My modem is set up to hand 1.3Gps (Netgear AC1600) and im using the 5ghz channel

Woody56292
New Poster

Re: Slow xfinity speeds

We pay for 100Mbps and have been getting between 5.8 - 26 Mbps for the past 3 months. Absolutely ridiculous to be paying for higher speeds that we aren't even getting.

What's worse is that Comcast isn't available to chat unless it is a connection loss issue, so I can't even address it with them. We are switching as soon as our contract is up, unless we can break this contract for not giving us the speeds written.