Community Forum

Slow internet

Highlighted
New Poster

Slow internet

I have two kids gaming at the same time. Both using Ethernet cables. Is there anything I can do to speed up their signals. When both are online it’s taking a long time for things to load.
Highlighted
Silver Problem Solver

Re: Slow internet

Pay for a faster tier?

 


I am not a Comcast Employee.
I am just a customer, volunteering my time to help other customers here in the Forums.
Was your question answered? Mark the post as best answer!
Highlighted
Expert

Re: Slow internet


@Gcurtains wrote:
I have two kids gaming at the same time. Both using Ethernet cables. Is there anything I can do to speed up their signals. When both are online it’s taking a long time for things to load.

FWIW, if your slow speed issue is being caused by a capacity / traffic congestion issue due to everybody now being home using the internet, or if it is being caused by a connection quality / signal impairment problem, then upgrading to a faster speed tier as that other poster has advised will not do anything for you.. YMMV. Good luck !



I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!