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Slow download speeds to xbox one

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Slow download speeds to xbox one

Hello, I am getting around 90Mbps download speed on my xbox using ethernet and my plan is for 300Mbps. I am getting 140Mbps over wifi on my phone..what's going on? My xbox is only thing connected to the gateway at the moment.
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Expert

Re: Slow download speeds to xbox one

Are you using at least a cat5e (or better) ethernet cord ?



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Expert

Re: Slow download speeds to xbox one


@Jonesy1405 wrote:
Hello, I am getting around 90Mbps download speed on my xbox using ethernet and my plan is for 300Mbps. I am getting 140Mbps over wifi on my phone..what's going on? My xbox is only thing connected to the gateway at the moment.


First, test your speed with a computer by ethernet to the gateway, preferably with a dedicated app like the OOKLA Speedtest app. 


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I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!