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Slow download speed

New Poster

Slow download speed

My download speed keeps intermittently dropping below 2mbps with minimal home usage for the last few weeks. I’m paying for up to 100mbps, and while I recognize it will generally be slower, when I check speed through xfinity it’s been 4-25mbps and and when I checked through another website it’s been <1-14mbps with only 2 devices using the internet. The intermittent slowdowns happen most frequently at night & speeds are fine most of the time so I assume this is a network issue, not an issue with my hardware.


I checked that I’m well under the monthly data limit. Does the network have an issue with video streaming? Anything else I should check? Or a way to keep download speeds to the house at at least 5mbps?


Is there any real difference between starter and performance internet when performance is so much slower than advertised?