Tstuts's profile

New Poster

 • 

1 Message

Sunday, November 24th, 2019 3:00 AM

Closed

Setting up non-Xfinity security cameras to my WiFi network...

Hello:

  I just purchased some non-Xfinity security cameras from Amazon and when I attempted to set them up through their App, I wasn't able to do so.

the message I received was that they are only compatible with 2.4 go and it says that my WiFi is 5g.

Is there anyway that I can make these work with my Xfinity system?

Thanks for any help anyone can supply!

 Have a great day and be blessed.

Troy

This conversation is no longer open for comments or replies and is no longer visible to community members.

Gold Problem Solver

 • 

25.9K Messages

6 years ago

Are your networks combined into one? If so, separate them.

Expert

 • 

111.4K Messages

6 years ago


@Tstuts wrote:

Hello:

  I just purchased some non-Xfinity security cameras from Amazon and when I attempted to set them up through their App, I wasn't able to do so.

the message I received was that they are only compatible with 2.4 go and it says that my WiFi is 5g.

Is there anyway that I can make these work with my Xfinity system?

Thanks for any help anyone can supply!

 Have a great day and be blessed.

Troy


Make sure that the SSID's (network names) of the two bands are different. 

forum icon

New to the Community?

Start Here