Tstuts's profile

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Sunday, November 24th, 2019

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Setting up non-Xfinity security cameras to my WiFi network...

Hello:

  I just purchased some non-Xfinity security cameras from Amazon and when I attempted to set them up through their App, I wasn't able to do so.

the message I received was that they are only compatible with 2.4 go and it says that my WiFi is 5g.

Is there anyway that I can make these work with my Xfinity system?

Thanks for any help anyone can supply!

 Have a great day and be blessed.

Troy

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Gold Problem Solver

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25.9K Messages

6 years ago

Are your networks combined into one? If so, separate them.

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114.3K Messages

6 years ago


@Tstuts wrote:

Hello:

  I just purchased some non-Xfinity security cameras from Amazon and when I attempted to set them up through their App, I wasn't able to do so.

the message I received was that they are only compatible with 2.4 go and it says that my WiFi is 5g.

Is there anyway that I can make these work with my Xfinity system?

Thanks for any help anyone can supply!

 Have a great day and be blessed.

Troy


Make sure that the SSID's (network names) of the two bands are different. 

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