Is there currently an issue with the self activation portal. It worked fine before but it just doesn’t seem to recognize any of my 3 compatible modems anymore.
Give this automated device activation line a shot: 1-855-652-3446. Even if the automation fails, you then get connected to an advanced repair representative rather than a tier 1 phone rep. Good luck !
I'm going to escalate your issue to the Comcast corporate employees that are available to these boards. You should get a reply here in your topic. Good luck !
Good afternoon, x415b. So sorry you're experiencing difficulties with the self-service option. I would be glad to help you out as a current work around. Please send me a PM with your first and last name. We'll go from there.
To send a private message, please click my name "ComcastMorgan" then select "Send a Message" on the right side.