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Second IP Service MOTOROLA MB8600

PelagicMagic
Regular Visitor

Second IP Service MOTOROLA MB8600

I've seen that it may be possible to get a second IP address at home from reading this forum. I have a MB8600 modem with 4 ethernet ports.

 

Can I get in contact with someone that can help me with this? I have checked my area's 'Rate Card' and the 'Additional IP' service doesn't seem to be there, but I've seen that some others have gotten it even though it wasn't.

 

Thanks,

PelagicMagic

EG
Expert

Re: Second IP Service MOTOROLA MB8600

They are phasing it out but I'm going to escalate your issue to the Comcast corporate employees that are available to these boards. We've seen cases here where they have been able to get this accomplished for customers even when it is not listed in their rate cards, YMMV. You should get a reply here in your topic. Good luck !

 



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ComcastJoeTru
Official Employee

Re: Second IP Service MOTOROLA MB8600

Hi PelagicMagic. Thank you for creating a post on our Forum. I can assist with reviewing your account to see if in your area, we are able to add a secondary dynamic IP address. To get started, please send me a private message and include your full name and service address so I can assist https://comca.st/3l4DC7m can click my name (ComcastJoeTru) to view my profile and send me a private message. Click "Send a private message" and private message me.


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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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