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They are phasing it out but I'm going to escalate your issue to the Comcast corporate employees that are available to these boards. We've seen cases here where they have been able to get this accomplished for customers even when it is not listed in their rate cards, YMMV. You should get a reply here in your topic. Good luck !
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I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Hi PelagicMagic. Thank you for creating a post on our Forum. I can assist with reviewing your account to see if in your area, we are able to add a secondary dynamic IP address. To get started, please send me a private message and include your full name and service address so I can assist https://comca.st/3l4DC7m can click my name (ComcastJoeTru) to view my profile and send me a private message. Click "Send a private message" and private message me.
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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
