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This has been escalated to the Comcast corporate employees that are available to these boards.
You should get a reply here in your topic. Good luck !
I am not a Comcast Employee.
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We ask that you post publicly so people with similar questions may benefit from the conversation.
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I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Greetings, @ajarroutine! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day! I certainly understand needing to obtain a 2nd IP for that modem. I would like to see if this is currently available in your area. Can you please send me a PM with your first and last name so I may further assist you?
To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Sure ! Done.
I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Hi SVicini. Welcome to the Xfinity Forums and thank you for posting. I can help review your account and check to see if we have second dynamic IP addresses available at your location. Please send me a private message and include your full name and service address so I can access your account. Click my name (ComcastJoeTru) to view my profile, then click the link that says "Send a message". There you can private message me.
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
