shocklizard's profile

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Monday, June 22nd, 2020 3:00 PM

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Second IP Address needed for SB8200

Just as several other folks have posted, I am also hoping to get a second IP address for my SB8200 cable modem. Looks like I need to post first. I'll PM the ever helpful  @ComcastMorgan  next. It evidently is not an offering on my rate card.

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Expert

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31.9K Messages

5 years ago


@shocklizard wrote:

Just as several other folks have posted, I am also hoping to get a second IP address for my SB8200 cable modem. Looks like I need to post first. I'll PM the ever helpful  @ComcastMorgan  next. It evidently is not an offering on my rate card.


The sending of a Private Message to anyone in the Forums, especially Official Employees, unless specifically requested, is against the Forum Guidelines and the Acceptable Use Policy.  You can read about our Private Message Policy here.

 

Administrator

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4.4K Messages

5 years ago

Greetings, @shocklizard! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day! I certainly understand wanting to have that extra bandwidth within your network. I would like to see if we have the 2nd IP address in your area. Since you already sent a PM, I will continue to assist you through there.

Expert

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111.6K Messages

5 years ago


@shocklizard wrote:

Just as several other folks have posted, I am also hoping to get a second IP address for my SB8200 cable modem. Looks like I need to post first. I'll PM the ever helpful  @ComcastMorgan  next. It evidently is not an offering on my rate card.


They are phasing it out but I'm going to escalate your issue to the Comcast corporate employees that are available to these boards. We've seen cases here where they have been able to get this accomplished for customers even when it is not listed in their rate cards, YMMV. You should get a reply here in your topic. Good luck !

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