I recently purchased a arris surfboard sb8200 and upgraded my speed to gigabit. What I’m getting is 95mbps at best hardwired directly through the modem. Customer support isn’t very helpful. Had 2 techs come out and tell me everything is ok. Tech support says everything is fine but it’s not. They never give me a tier 2 tech. even after I request it. I believe it’s a provisioning problem. Can anyone help me out with what to do?
Does your computer's ethernet network adapter support 10/100/1000 (gigabit) ethernet?
I am not a Comcast Employee. I am a Customer Expert volunteering my time to help other customers here in the Forums. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Mark the post as Best Answer!