SERVICE LOSS & Customer Service entirely unavailable

[Brittdeyan01]

Hi there,

I’ve now called 24 times today, without any successful attempt to get a customer service rep. Our service is entirely down. We have no internet connection, and have not for 4 days. My work is entirely dependent on a connection. PLEASE, someone contact me. Please.

[tubadoc89]

I have had the same problem. I find their lack of customer service and LONG internet outage completely unacceptable during this time when we are all expected to work from home to stay safe. I had to go into work today at the hospital and risk exposing myself in order to get work done today due to the prolonged internet outage with no communication.