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SERVICE LOSS & Customer Service entirely unavailable

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SERVICE LOSS & Customer Service entirely unavailable

Hi there,

I’ve now called 24 times today, without any successful attempt to get a customer service rep. Our service is entirely down. We have no internet connection, and have not for 4 days. My work is entirely dependent on a connection. PLEASE, someone contact me. Please.
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Re: SERVICE LOSS & Customer Service entirely unavailable

I have had the same problem. I find their lack of customer service and LONG internet outage completely unacceptable during this time when we are all expected to work from home to stay safe. I had to go into work today at the hospital and risk exposing myself in order to get work done today due to the prolonged internet outage with no communication.