emunguiab's profile

Regular Visitor

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2 Messages

Monday, May 18th, 2020 3:00 PM

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SB8200 - request a second IP address

Hello,

I just bought an Arris SB8200 and bought it specifically for the fact it has 2 ethernet ports in the back to connect to devices, I now realize I need a second IP for the second port, How can I go about obtaining this?

 

@ComcastMorgan  I see other threads where you have helped out with this, any posibillity you can help me as well?

 

Thank you!

 

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Expert

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111.5K Messages

5 years ago

First, check the "Rate Card" for your local area to see if that feature is even available anymore. Seems that it is being phased out;

 

https://www.xfinity.com/support/rate-card/

 

It's a PDF.


Scroll down to "Xfinity Internet" and look for "Additional IP Addresses".

 

If nothing is listed then it's likely to have been discontinued in your local market area.

Regular Visitor

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2 Messages

5 years ago

Thanks for the info, looks like it might not be an option for me! Looks like I'm going to have to make a return.
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