Currently getting anywhere between 20-30% packet loss on uploads and upload speeds of < 1 Mbps. I've tried multiple coax cables, checked all the connections, tried multiple devices connected to the network, bypassed the router and connecting my PC directly to the modem, and rebooted the modem multiple times. If I connect to a local xfinitywifi hotspot, I get the exact same experience, which tells me it's not my hardware. This is preventing me from doing my job effectively.
| Startup Procedure |
| Procedure | Status | Comment | | Acquire Downstream Channel | 639000000 Hz | Locked | | Connectivity State | Ok | Operational | | Boot State | Ok | Operational | | Security | Enabled | BPI+ | | IP Provisioning Mode | Honor MDD | honorMdd(4) |
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| Downstream Bonded Channels |
| Channel | Lock Status | Modulation | Channel ID | Frequency | Power | SNR | Correctables | UnCorrectables | | 1 | Locked | QAM 256 | 1 | 459000000 Hz | -0.5 dBmV | 40.3 dB | 3 | 0 | | 2 | Locked | QAM 256 | 2 | 465000000 Hz | -0.2 dBmV | 40.3 dB | 0 | 0 | | 3 | Locked | QAM 256 | 3 | 471000000 Hz | 0.0 dBmV | 40.3 dB | 0 | 0 | | 4 | Locked | QAM 256 | 4 | 477000000 Hz | -0.5 dBmV | 40.3 dB | 0 | 0 | | 5 | Locked | QAM 256 | 5 | 483000000 Hz | -0.5 dBmV | 40.3 dB | 0 | 0 | | 6 | Locked | QAM 256 | 6 | 489000000 Hz | -0.4 dBmV | 38.9 dB | 0 | 0 | | 7 | Locked | QAM 256 | 7 | 495000000 Hz | 0.0 dBmV | 40.3 dB | 0 | 0 | | 8 | Locked | QAM 256 | 8 | 501000000 Hz | -0.2 dBmV | 38.9 dB | 0 | 0 | | 9 | Locked | QAM 256 | 9 | 507000000 Hz | 0.0 dBmV | 38.9 dB | 0 | 0 | | 10 | Locked | QAM 256 | 10 | 513000000 Hz | -0.7 dBmV | 38.6 dB | 0 | 0 | | 11 | Locked | QAM 256 | 11 | 519000000 Hz | -0.7 dBmV | 38.6 dB | 0 | 0 | | 12 | Locked | QAM 256 | 12 | 525000000 Hz | -0.5 dBmV | 38.6 dB | 0 | 0 | | 13 | Locked | QAM 256 | 13 | 531000000 Hz | -0.7 dBmV | 37.6 dB | 0 | 0 | | 14 | Locked | QAM 256 | 14 | 537000000 Hz | -1.4 dBmV | 36.6 dB | 0 | 0 | | 15 | Locked | QAM 256 | 15 | 543000000 Hz | -1.5 dBmV | 37.3 dB | 3 | 0 | | 16 | Locked | QAM 256 | 16 | 549000000 Hz | -1.0 dBmV | 37.3 dB | 8 | 0 | | 17 | Locked | QAM 256 | 17 | 555000000 Hz | -0.4 dBmV | 38.6 dB | 7 | 0 | | 18 | Locked | QAM 256 | 18 | 561000000 Hz | -0.5 dBmV | 38.6 dB | 9 | 0 | | 19 | Locked | QAM 256 | 19 | 567000000 Hz | -0.5 dBmV | 38.6 dB | 0 | 0 | | 20 | Locked | QAM 256 | 20 | 573000000 Hz | -0.5 dBmV | 38.6 dB | 0 | 0 | | 21 | Locked | QAM 256 | 21 | 579000000 Hz | 0.0 dBmV | 38.6 dB | 0 | 0 | | 22 | Locked | QAM 256 | 22 | 585000000 Hz | 0.5 dBmV | 38.6 dB | 0 | 0 | | 23 | Locked | QAM 256 | 23 | 591000000 Hz | 0.5 dBmV | 38.6 dB | 0 | 0 | | 24 | Locked | QAM 256 | 24 | 597000000 Hz | 0.5 dBmV | 38.9 dB | 0 | 0 | | 25 | Locked | QAM 256 | 25 | 603000000 Hz | 0.7 dBmV | 39.5 dB | 9 | 0 | | 26 | Locked | QAM 256 | 26 | 609000000 Hz | 1.0 dBmV | 39.5 dB | 9 | 0 | | 27 | Locked | QAM 256 | 27 | 615000000 Hz | 1.2 dBmV | 39.5 dB | 16 | 0 | | 28 | Locked | QAM 256 | 28 | 621000000 Hz | 1.4 dBmV | 39.5 dB | 11 | 0 | | 29 | Locked | QAM 256 | 29 | 627000000 Hz | 1.4 dBmV | 39.9 dB | 18 | 0 | | 30 | Locked | QAM 256 | 30 | 633000000 Hz | 1.4 dBmV | 39.5 dB | 8 | 0 | | 31 | Locked | QAM 256 | 31 | 639000000 Hz | 1.5 dBmV | 39.5 dB | 0 | 0 | | 32 | Locked | QAM 256 | 32 | 645000000 Hz | 1.7 dBmV | 39.5 dB | 0 | 0 |
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| Upstream Bonded Channels |
| Channel | Lock Status | US Channel Type | Channel ID | Symbol Rate | Frequency | Power | | 1 | Locked | ATDMA | 4 | 5120 Ksym/sec | 17300000 Hz | 43.8 dBmV | | 2 | Locked | ATDMA | 3 | 5120 Ksym/sec | 23700000 Hz | 43.8 dBmV | | 3 | Locked | ATDMA | 2 | 5120 Ksym/sec | 30100000 Hz | 42.3 dBmV | | 4 | Locked | ATDMA | 1 | 5120 Ksym/sec | 36500000 Hz | 41.8 dBmV | | 5 | Not Locked | N/A | Unknown | 0 Ksym/sec | 0 Hz | 0.0 dBmV | | 6 | Not Locked | N/A | Unknown | 0 Ksym/sec | 0 Hz | 0.0 dBmV | | 7 | Not Locked | N/A | Unknown | 0 Ksym/sec | 0 Hz | 0.0 dBmV | | 8 | Not Locked | N/A | Unknown | 0 Ksym/sec | 0 Hz | 0.0 dBmV |
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