Ridiculous Packet Loss

[Dono32192]

Currently getting anywhere between 20-30% packet loss on uploads and upload speeds of < 1 Mbps. I've tried multiple coax cables, checked all the connections, tried multiple devices connected to the network, bypassed the router and connecting my PC directly to the modem, and rebooted the modem multiple times.  If I connect to a local xfinitywifi hotspot, I get the exact same experience, which tells me it's not my hardware. This is preventing me from doing my job effectively. 

<tabindex=-1>Startup Procedure</tabindex=-1>

Procedure Status Comment Acquire Downstream Channel 639000000 Hz Locked Connectivity State Ok Operational Boot State Ok Operational Security Enabled BPI+ IP Provisioning Mode Honor MDD honorMdd(4)

Downstream Bonded Channels

Channel Lock Status Modulation Channel ID Frequency Power SNR Correctables UnCorrectables 1 Locked QAM 256 1 459000000 Hz -0.5 dBmV 40.3 dB 3 0 2 Locked QAM 256 2 465000000 Hz -0.2 dBmV 40.3 dB 0 0 3 Locked QAM 256 3 471000000 Hz 0.0 dBmV 40.3 dB 0 0 4 Locked QAM 256 4 477000000 Hz -0.5 dBmV 40.3 dB 0 0 5 Locked QAM 256 5 483000000 Hz -0.5 dBmV 40.3 dB 0 0 6 Locked QAM 256 6 489000000 Hz -0.4 dBmV 38.9 dB 0 0 7 Locked QAM 256 7 495000000 Hz 0.0 dBmV 40.3 dB 0 0 8 Locked QAM 256 8 501000000 Hz -0.2 dBmV 38.9 dB 0 0 9 Locked QAM 256 9 507000000 Hz 0.0 dBmV 38.9 dB 0 0 10 Locked QAM 256 10 513000000 Hz -0.7 dBmV 38.6 dB 0 0 11 Locked QAM 256 11 519000000 Hz -0.7 dBmV 38.6 dB 0 0 12 Locked QAM 256 12 525000000 Hz -0.5 dBmV 38.6 dB 0 0 13 Locked QAM 256 13 531000000 Hz -0.7 dBmV 37.6 dB 0 0 14 Locked QAM 256 14 537000000 Hz -1.4 dBmV 36.6 dB 0 0 15 Locked QAM 256 15 543000000 Hz -1.5 dBmV 37.3 dB 3 0 16 Locked QAM 256 16 549000000 Hz -1.0 dBmV 37.3 dB 8 0 17 Locked QAM 256 17 555000000 Hz -0.4 dBmV 38.6 dB 7 0 18 Locked QAM 256 18 561000000 Hz -0.5 dBmV 38.6 dB 9 0 19 Locked QAM 256 19 567000000 Hz -0.5 dBmV 38.6 dB 0 0 20 Locked QAM 256 20 573000000 Hz -0.5 dBmV 38.6 dB 0 0 21 Locked QAM 256 21 579000000 Hz 0.0 dBmV 38.6 dB 0 0 22 Locked QAM 256 22 585000000 Hz 0.5 dBmV 38.6 dB 0 0 23 Locked QAM 256 23 591000000 Hz 0.5 dBmV 38.6 dB 0 0 24 Locked QAM 256 24 597000000 Hz 0.5 dBmV 38.9 dB 0 0 25 Locked QAM 256 25 603000000 Hz 0.7 dBmV 39.5 dB 9 0 26 Locked QAM 256 26 609000000 Hz 1.0 dBmV 39.5 dB 9 0 27 Locked QAM 256 27 615000000 Hz 1.2 dBmV 39.5 dB 16 0 28 Locked QAM 256 28 621000000 Hz 1.4 dBmV 39.5 dB 11 0 29 Locked QAM 256 29 627000000 Hz 1.4 dBmV 39.9 dB 18 0 30 Locked QAM 256 30 633000000 Hz 1.4 dBmV 39.5 dB 8 0 31 Locked QAM 256 31 639000000 Hz 1.5 dBmV 39.5 dB 0 0 32 Locked QAM 256 32 645000000 Hz 1.7 dBmV 39.5 dB 0 0

Upstream Bonded Channels

Channel Lock Status US Channel Type Channel ID Symbol Rate Frequency Power 1 Locked ATDMA 4 5120 Ksym/sec 17300000 Hz 43.8 dBmV 2 Locked ATDMA 3 5120 Ksym/sec 23700000 Hz 43.8 dBmV 3 Locked ATDMA 2 5120 Ksym/sec 30100000 Hz 42.3 dBmV 4 Locked ATDMA 1 5120 Ksym/sec 36500000 Hz 41.8 dBmV 5 Not Locked N/A Unknown 0 Ksym/sec 0 Hz 0.0 dBmV 6 Not Locked N/A Unknown 0 Ksym/sec 0 Hz 0.0 dBmV 7 Not Locked N/A Unknown 0 Ksym/sec 0 Hz 0.0 dBmV 8 Not Locked N/A Unknown 0 Ksym/sec 0 Hz 0.0 dBmV