Repeated system crashing

Merlin-coys · ‎04-05-2020

I've had to remotely reboot the gateway three times today alone, and 5 times in the last 48 hours. But it seems there is no one available to talk to and the troubleshooting says there is nothing wrong. I have only just upgraded to the xFi and it seems I've completely wasted my money.

EG · ‎04-05-2020

Start here;

https://forums.xfinity.com/t5/Your-Home-Network/Internet-Troubleshooting-Tips/m-p/3310447#M316652

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!

Repeated system crashing

Re: Repeated system crashing