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Receiving A LOT of packet loss as of recent, Looking for solutions.

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Regular Visitor

Receiving A LOT of packet loss as of recent, Looking for solutions.

I have been having some issues with my internet for quite some time now. It is all over the place, at times it is 1mb/s and at other times it is at 175mb/s down. When the download speed is up, I dont seem to experience packet loss in games though. The upload speed stays consistent at around 5mb/s. I did some reasearch and learned of the program PingPlotter although I'm not quite sure how to decipher the data. I am looking to resolve this issue as soon as possible. 

Attached here is a screenshot of the PingPlotter:

PingPlotter.png


Any assistance will be greatly appreciated 🙂

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Expert

Re: Receiving A LOT of packet loss as of recent, Looking for solutions.

Start here;


https://forums.xfinity.com/t5/Your-Home-Network/Internet-Troubleshooting-Tips/m-p/3310447#M316652



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