Re: Upstream light solid amber Netgear modem/router - Xfinity Help and Support Forums

mo71 · ‎08-05-2020

Hi,

I'm having the same issue as OP, though I just started using my Netgear C6250 today. Under "Upstream Bonded Channels" I see that channel 1 is "Locked" and channel type ATDMA, but channels 2-4 are "Not Locked" and are channel type "Unknown." Regarding SNR, there are a bunch of them ranging from 38.8-40.1 dB listed next to channels 1-16 under Downstream Bonded Channels. I don't specifically see where to find "Downstream Power Level" or "Upstream Power Level," can you provide more info on that?

Thanks!

EG · ‎08-06-2020

Have you power cycled the C6250 to see if it will range for and lock on to more upstream channels ?

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