Unicast Maintenance Ranging attempted - No response - Retries exhausted... 16 consecutive T3 ...

[okitami836]

what was the update on this? a tech came to my house and replace the cable that went underground to a rg11 cable. the tech said my line was bad. so far same issue. i have the netgear c7800 as well.

[EG]

What do the modem's signal stats look like ? Try getting them here; http://192.168.100.1

Please post the *Downstream Power Level*, the *Upstream Power Level*, and the *SNR* (Signal to Noise Ratio) numbers.

[okitami836]

1 Locked QAM256 17 495000000 Hz 9.2 dBmV 40.0 dB 5 0 2 Locked QAM256 18 507000000 Hz 9.9 dBmV 40.2 dB 2472 2938 3 Locked QAM256 19 513000000 Hz 10.0 dBmV 40.2 dB 2461 2969 4 Locked QAM256 20 519000000 Hz 10.2 dBmV 40.2 dB 2012 2157 5 Locked QAM256 21 525000000 Hz 10.4 dBmV 40.1 dB 2056 2734 6 Locked QAM256 22 531000000 Hz 10.6 dBmV 39.8 dB 1657 2098 7 Locked QAM256 23 537000000 Hz 10.8 dBmV 40.0 dB 1493 2048 8 Locked QAM256 24 543000000 Hz 11.0 dBmV 40.1 dB 1559 2748 9 Locked QAM256 25 549000000 Hz 11.0 dBmV 40.1 dB 1133 1832 10 Locked QAM256 26 555000000 Hz 10.8 dBmV 40.1 dB 1485 2328 11 Locked QAM256 27 561000000 Hz 10.8 dBmV 40.1 dB 1350 2192 12 Locked QAM256 28 567000000 Hz 10.7 dBmV 39.9 dB 1633 2587 13 Locked QAM256 29 573000000 Hz 10.6 dBmV 40.0 dB 1374 2609 14 Locked QAM256 30 579000000 Hz 10.7 dBmV 40.1 dB 1354 2333 15 Locked QAM256 31 585000000 Hz 10.6 dBmV 40.0 dB 1231 2426 16 Locked QAM256 32 591000000 Hz 10.5 dBmV 39.9 dB 1293 2275 17 Locked QAM256 33 597000000 Hz 10.5 dBmV 39.8 dB 1286 2060 18 Locked QAM256 34 603000000 Hz 10.4 dBmV 39.7 dB 995 1578 19 Locked QAM256 35 609000000 Hz 10.2 dBmV 39.6 dB 1277 2047 20 Locked QAM256 36 615000000 Hz 10.2 dBmV 39.9 dB 1029 2300 21 Locked QAM256 37 621000000 Hz 10.1 dBmV 39.5 dB 1106 1643 22 Locked QAM256 38 627000000 Hz 9.9 dBmV 39.5 dB 1157 1571 23 Locked QAM256 39 633000000 Hz 9.9 dBmV 39.7 dB 1053 1941 24 Locked QAM256 40 639000000 Hz 9.6 dBmV 39.6 dB 1334 2218 25 Locked QAM256 41 645000000 Hz 9.8 dBmV 39.5 dB 975 1554 26 Locked QAM256 42 651000000 Hz 9.7 dBmV 39.5 dB 892 1512 27 Locked QAM256 43 657000000 Hz 9.6 dBmV 39.3 dB 969 1625 28 Locked QAM256 44 663000000 Hz 9.6 dBmV 39.4 dB 1141 2083 29 Locked QAM256 45 669000000 Hz 9.6 dBmV 39.4 dB 1301 1993 30 Locked QAM256 46 675000000 Hz 9.5 dBmV 39.2 dB 1028 1282 31 Locked QAM256 47 681000000 Hz 9.3 dBmV 39.0 dB 926 1350 32 Not Locked Unknown 0 0 Hz 0.0 dBmV 0.0 dB 0 0

<tabindex=-1>Upstream Bonded Channels</tabindex=-1>

Channel Lock Status US Channel Type Channel ID Symbol Rate Frequency Power 1 Locked ATDMA 52 5120 Ksym/sec 36700000 Hz 39.0 dBmV 2 Locked ATDMA 49 5120 Ksym/sec 17300000 Hz 37.5 dBmV 3 Locked ATDMA 50 5120 Ksym/sec 23700000 Hz 37.8 dBmV 4 Locked ATDMA 51 5120 Ksym/sec 30300000 Hz 38.5 dBmV 5 Not Locked Unknown 0 0 Ksym/sec 0 Hz 0 dBmV 6 Not Locked Unknown 0 0 Ksym/sec 0 Hz 0 dBmV 7 Not Locked Unknown 0 0 Ksym/sec 0 Hz 0 dBmV 8 Not Locked Unknown 0 0 Ksym/sec 0 Hz 0 dBmV

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@EG wrote:

What do the modem's signal stats look like ? Try getting them here; http://192.168.100.1

Please post the *Downstream Power Level*, the *Upstream Power Level*, and the *SNR* (Signal to Noise Ratio) numbers.

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my tech came out and he replaced my old rg6 cable to an rg11 cable because the main box was around 100 feet from my modem. its all underground..no poles. he added a splitter to the back of my c7800 modem.